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Order Entry and Customer Service

Order Entry and Customer Service Position
We are a design group and manufacturer of high-quality and luxury bedding products that are globally sourced and supplied to highly respected names in the hospitality industry. Located in the San Francisco Bay Area, we are a small group that works in an office that is dedicated, fast-paced, results-driven, energetic, and with can-do attitudes. We are looking for people to join our team and share the same passion and work ethics of providing our customers with a Great Night?s Sleep!
As an order entry and customer service person, tasks include:
? Receiving, verifying and prioritizing orders from different sales channels
? Data entry
? Handling of customer samples
? UPS processing of samples and orders
? Maintenance of customer relations database
? Handle customer calls both incoming and outgoing
? Coordinate with third-party logistics for order shipment
We are seeking individuals who are
? Highly motivated and driven
? Strong verbal and written skills
? Good computer knowledge
? Organized, pro-active, and able to build relationships as a team player
? High-energy
? Strong initiative with great disposition
This is an entry-level position that has potential for growth within the company.
We are looking for candidates with a Bachelor?s degree preferably in business. Other candidates with strong business inclination, background, and experience are also considered. Candidates must have the ability to juggle multiple tasks and priorities, thrive in a highly driven environment, open to learning new things and skills, and a desire to contribute to company growth. Candidates must have strong computer skills, knowledge of office productivity applications (MS Office suite, strong Excel skills highly desirable), familiar with QuickBooks, and familiar with industry business practices.
If you are committed, driven and want to take control of your career in a creative environment submit your resume, a cover letter highlighting your skills and experience along with your typing speed (http://www.typingtest.com) via email to ops@downetc.com. PRINCIPALS ONLY.


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